Talkere — Privacy Policy

1. Introduction

Welcome to Talkere (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://talkere.com and use our digital services.

We are committed to safeguarding your privacy and handling your data in accordance with the Nigeria Data Protection Regulation (NDPR), General Data Protection Regulation (GDPR), and applicable international privacy laws.

2. Information We Collect

We collect the following types of information from users:

• Personal Information: Name, email address, and payment details when you create an account or make transactions.
• Usage Data: IP address, browser type, device information, and pages visited.
• Cookies & Analytics Data: Data collected via cookies, Google Analytics, and similar technologies to analyze site usage and improve performance.

3. How We Use Your Information

Your personal data is used solely for lawful and necessary purposes, including to:

• Create and manage your Talkere account;
• Provide, personalize, and improve our digital services;
• Process transactions and send payment confirmations;
• Communicate important updates, offers, and service notifications;
• Ensure security, fraud prevention, and legal compliance.

4. Legal Basis for Processing

We process your information under the following legal bases:

• Consent: When you voluntarily provide data or accept cookies.
• Contractual Necessity: To perform our obligations in delivering Talkere’s services.
• Legal Obligation: To comply with applicable laws and financial regulations.
• Legitimate Interest: To enhance user experience, maintain security, and improve our services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, and remember preferences. You may choose to disable cookies via your browser settings; however, some site features may not function properly as a result.

For analytics, we use Google Analytics to collect anonymized data regarding website usage trends. This data helps us understand user behavior and improve performance.

6. Third-Party Services

We may share limited data with trusted third-party partners for essential operations such as analytics, payment processing, and hosting. These third parties are bound by strict data protection agreements and may not use your data for unrelated purposes.

7. Data Retention

We retain your personal data for as long as necessary to provide services and fulfill legal obligations. All data is deleted upon account deletion or when it is no longer required for the purposes stated in this policy.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. While we take all reasonable measures, no online platform can guarantee absolute security.

9. Your Rights

Under NDPR and GDPR, you have the following rights:

• Access your personal data;
• Request correction or deletion of your data;
• Withdraw consent at any time;
• Object to processing for marketing purposes;
• Request data portability.

To exercise any of these rights, contact us at support@talkere.com.

10. Data Transfers

Your data may be processed outside Nigeria only when adequate safeguards (such as contractual clauses and security measures) are in place to ensure compliance with NDPR and GDPR standards.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us for immediate removal.

12. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in law or business operations. Updates will be posted on this page, and the “Last Updated” date will indicate the most recent version.

13. Contact Information

For privacy concerns, data access requests, or questions about this policy, please contact us at: